<p>Do you love helping people, crushing challenges, and being the person everyone knows they can count on? Then you’ll fit right in! We’re looking for a Senior Customer Service Representative who brings upbeat energy, strong leadership, and next-level customer support skills.</p><p><br></p><p>What You’ll Be Doing</p><ul><li>Jump in to solve complex customer questions with confidence and a friendly attitude.</li><li>Support our team as a mentor, coach, and go-to problem solver.</li><li>Deliver excellent service through phone, email, chat, or in-person interactions.</li><li>Track and improve processes to create smoother, faster, better customer journeys.</li><li>Collaborate across departments to keep communication strong and solutions flowing.</li><li>Keep accurate records and help support department reporting.</li><li>Stay knowledgeable on products, policies, and updates — you’re the team’s resource!</li></ul><p><br></p>
<p>Overview</p><p>We are seeking a dedicated Customer Service Representative to join our client’s team in Bloomington, MN. In this critical role, you will serve as a primary point of contact for customers, delivering prompt, courteous, and solution-focused support.</p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and friendly manner</li><li>Resolve issues promptly, escalating complex cases as needed</li><li>Document customer interactions accurately in company systems</li><li>Process orders, returns, and exchanges with attention to detail</li><li>Collaborate with internal departments to ensure customer satisfaction</li><li>Maintain current knowledge of products, services, and company policies</li><li>Achieve individual and team performance goals related to quality and efficiency</li></ul><p><br></p>
Customer Service Associates are essential in delivering positive exp eriences and resolving inquiries for clients and customers across a wide range of industries. Primary responsibilities include responding to customer questions via phone, email, or chat, processing orders and returns, troubleshooting product or service concerns, documenting interactions, and escalating issues when necessary. Additionally, Customer Service Associates may assist in maintaining up-to-date records, supporting sales and account teams, and contributing to a friendly, solution-oriented environment. Success in this role requires strong communication skills, problem-solving abilities, attention to detail, and proficiency with customer relationship management (CRM) software and other office technology. Customer Service Associates must demonstrate patience and professionalism while navigating fast-paced and dynamic situations, ensuring customer satisfaction and retention. Ongoing opportunities exist for candidates seeking both contract and long-term assignments in customer service roles.
<p>We are looking for an experienced Sr. Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide outstanding support to residents, businesses, and visitors by delivering accurate information and handling service requests efficiently. You will act as a crucial resource for both our clients and our team. In this higher-level role, you’ll handle an advanced and diverse set of customer inquiries on products, services, and processes—serving as an escalation point and a subject-matter expert for colleagues. Your strong communication, problem-solving skills, and technical flexibility will ensure a seamless service experience for a wide range of demographics.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to escalated or complex customer inquiries via phone, email, chat, and in-person channels.</li><li>Provide expert advice and tailored solutions for a broad range of issues, demonstrating thorough knowledge of our products, services, policies, and the specific needs of the Minneapolis community.</li><li>Utilize CRM systems, online resources, and emerging technology (including AI tools) to efficiently resolve customer issues.</li><li>Handle difficult situations and resolve complaints, aiming to deliver a positive customer outcome.</li><li>Collaborate with internal teams to improve customer experience, identify process improvement opportunities, and ensure the highest quality of service.</li><li>Maintain accurate and detailed records of customer interactions in accordance with regulatory and privacy guidelines.</li></ul>
<p>At Robert Half, we help organizations build exceptional teams by connecting top talent with rewarding career opportunities. Our client is seeking a Customer Service Representative to join their growing team. The ideal candidate is professional, empathetic, and thrives in a fast-paced environment where delivering outstanding customer experiences is the priority.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and chat</li><li>Provide accurate information about products, services, and company policies</li><li>Resolve customer concerns and issues effectively and courteously</li><li>Document customer interactions in CRM systems</li><li>Collaborate with team members to address customer needs and escalate cases as required</li><li>Identify opportunities to improve processes and enhance customer satisfaction</li><li>Uphold company standards for professionalism and confidentiality</li></ul><p><br></p>
We are looking for a Customer Service Representative to join a dynamic team in Atlanta, Georgia, within the medical devices industry. This position offers an exciting opportunity to provide outstanding customer service and technical support for innovative home sleep apnea testing devices. The role involves assisting customers with technical issues, educating them about products, and ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver exceptional customer service and technical support for medical device products and services.<br>• Collaborate with team members to investigate and resolve customer issues in line with established policies.<br>• Maintain detailed and accurate records of customer interactions and resolutions.<br>• Educate customers about product features and benefits to ensure proper usage.<br>• Foster customer retention by providing superior support and addressing concerns promptly.<br>• Communicate unresolved issues to the Customer Service Manager for further action.<br>• Utilize remote support tools and industry-standard applications to troubleshoot technical problems.<br>• Work independently while contributing to team goals in a fast-paced environment.<br>• Adapt to new challenges and learn quickly to address diverse customer needs.<br>• Offer clear explanations of technical issues to non-technical customers.
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will play a key part in supporting prospective students and applicants within the higher education industry. This is a long-term contract position that requires excellent communication skills and a commitment to providing outstanding service.<br><br>Responsibilities:<br>• Conduct outbound call campaigns to engage prospective students and applicants, including making 100+ calls per day.<br>• Reach out to individuals who have expressed interest and provide them with requested information.<br>• Serve as the first point of contact for inbound calls and online chats, creating a positive and welcoming experience.<br>• Assess caller needs and efficiently direct them to the appropriate team or individual for further assistance.<br>• Support various call campaign initiatives based on organizational priorities.<br>• Address inquiries and provide assistance to prospects, applicants, and current learners.<br>• Share best practices within the team to enhance service quality and efficiency.<br>• Handle administrative tasks as needed to support daily operations.
<p>We are looking for a meticulous Customer Service Representative to join our team located in a Fairfax, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Process and verify customer credit applications with precision</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p>
We are looking for a motivated Customer Service Representative to join a leading machinery manufacturing company in Charlotte, North Carolina. In this Contract to permanent role, you will play a pivotal part in supporting aftermarket operations, ensuring seamless service for customers, and maintaining operational efficiency across teams. This position offers an exciting opportunity to contribute to a dynamic and growing organization while advancing your career in customer service and operational coordination.<br><br>Responsibilities:<br>• Act as the primary point of contact for customers, technicians, and branches, addressing service, parts, and warranty inquiries.<br>• Facilitate and troubleshoot escalations related to equipment, portal activities, and compliance programs.<br>• Collaborate with service managers and parts teams to track work orders, monitor inventory availability, and manage backorders.<br>• Coordinate preventative maintenance programs, service schedules, and contract updates to ensure fleet health and uptime.<br>• Standardize workflows across service, parts, and warranty operations, driving consistent processes and improvements.<br>• Assist with technician onboarding and training schedules, ensuring adherence to company policies and safety standards.<br>• Support reporting and tracking activities using internal systems and databases, providing valuable operational insights.<br>• Manage customer communications with clarity and professionalism, ensuring timely resolutions to inquiries.<br>• Partner with corporate leadership to uphold compliance and safety regulations.<br>• Identify opportunities for operational enhancements and contribute to continuous improvement initiatives.
<p>We are looking for an experienced Customer Service Representative to join our team in Houston, TX. This long-term contract position requires a detail-oriented individual with strong communication and organizational skills to manage a variety of customer-focused tasks and logistics operations. The ideal candidate will have extensive experience in customer service and be committed to delivering high-quality support that drives satisfaction and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer support through effective communication and problem-solving.</p><p>• Manage and coordinate logistics operations to ensure smooth processes and timely resolutions.</p><p>• Address customer inquiries and complaints while maintaining a positive and detail-oriented demeanor.</p><p>• Collaborate with internal teams to streamline procedures and enhance customer satisfaction.</p><p>• Conduct research to resolve issues related to billing, claims, and revenue accounting.</p><p>• Oversee hiring and onboarding processes for new team members, ensuring adherence to company policies.</p><p>• Monitor customer feedback and implement strategies to improve service and public relations.</p><p>• Utilize CRM tools to track and manage customer interactions and maintain accurate records.</p><p>• Coordinate with suppliers and business units to optimize workflows and address concerns.</p><p>• Handle risk management and expense account procedures in compliance with company standards.</p>
<p><strong>Customer Service Specialist</strong></p><p><strong>Description:</strong></p><p>Deliver excellent customer experiences by resolving inquiries, providing information, and promoting a positive company image.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat</li><li>Resolve product or service issues promptly and professionally</li><li>Document customer interactions and transactions</li><li>Provide information about products and services</li><li>Collaborate with internal teams for issue resolution</li></ul>
<p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based on-site. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer applications with precision.</p><p>• Update and maintain accurate customer records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Portland, Tennessee. In this long-term contract position, you will play a vital role in delivering exceptional service and support to customers while handling inquiries and resolving issues efficiently. If you thrive in fast-paced environments and enjoy building positive customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly and professionally to incoming customer inquiries via phone, email, or other communication channels.<br>• Accurately process orders and ensure all customer information is entered correctly.<br>• Manage inbound and outbound calls to address customer needs and concerns.<br>• Collaborate with team members to ensure seamless customer service experiences.<br>• Resolve customer complaints by identifying problems and implementing effective solutions.<br>• Maintain a thorough knowledge of company products, services, and policies to assist customers effectively.<br>• Follow up on customer interactions to ensure satisfaction and address any outstanding issues.<br>• Record and update customer information in company systems to maintain accurate records.<br>• Handle high call volumes while maintaining a positive and helpful attitude.<br>• Provide feedback to management regarding customer trends and potential improvements.
<p>We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Indianapolis, Indiana. This contract-to-permanent position involves engaging with customers to address inquiries, resolve issues, and provide exceptional service. If you are passionate about delivering outstanding customer experiences and thrive in a call center environment, we encourage you to apply.</p><p><br></p><p><strong>The shift: Monday - Friday, 10am - 7pm EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Address customer concerns by opening trouble tickets and tracking the resolution process.</p><p>• Provide clear explanations of product options, associated fees, and services.</p><p>• Utilize customer service tools and systems efficiently to assist customers, ensuring timely and effective support.</p><p>• Follow established procedures to resolve routine issues, seeking guidance when necessary.</p><p>• Maintain performance standards by consistently achieving call center metrics and quality benchmarks.</p><p>• Encourage customers to use self-service platforms and tools for faster solutions.</p><p>• Inform customers about current promotions and upgraded products to enhance their experience.</p><p>• Offer rate quotes and promote prepayment options to support customer needs.</p><p>• Perform additional duties as assigned to support the overall success of the team.</p>
<p>We are looking for a dedicated Customer Service Representative in Louisville, Kentucky. In this contract to permanent position, you will play a vital role in managing communication channels, ensuring exceptional service, and supporting internal processes. This is an excellent opportunity for individuals who thrive in a fast-paced environment and are committed to delivering quality customer experiences. The hours for the Customer Service Representative are onsite, Monday - Friday: 8am-4:30pm.</p><p><br></p><p>Responsibilities of the Customer Service Representative:</p><p>• Monitor and manage incoming emails within the internal mailbox to ensure timely responses.</p><p>• Upload relevant documents to participant accounts with accuracy and efficiency.</p><p>• Forward messages to the appropriate teams or departments for further action.</p><p>• Respond to inquiries in a detail-oriented and courteous manner, providing clear and helpful information.</p><p>• Maintain a strong understanding of internal systems and workflows to ensure seamless operations.</p><p>• Collaborate with team members to resolve issues and improve overall service delivery.</p><p>• Ensure all communications are documented properly for future reference and compliance.</p><p>• Identify opportunities to streamline processes and enhance customer satisfaction.</p><p>• Handle both inbound and outbound calls as needed to support customer needs.</p><p>• Perform general order entry tasks to maintain accurate records.</p>
We are looking for a dedicated Customer Service Representative to join our team in Madison, Wisconsin. In this long-term contract position, you will play a key role in ensuring customers receive outstanding support and assistance. The ideal candidate will possess strong communication skills and a commitment to delivering exceptional service in a non-profit setting.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries via phone, email, or other communication channels with professionalism and efficiency.<br>• Handle order entry tasks with accuracy and attention to detail.<br>• Provide clear and effective solutions to customer concerns, ensuring their satisfaction.<br>• Manage inbound and outbound calls to address customer needs and resolve issues.<br>• Maintain detailed records of customer interactions and transactions.<br>• Collaborate with team members to improve customer service processes and experiences.<br>• Stay informed about organizational policies and updates to provide accurate information.<br>• Assist customers with navigating services and resources offered by the organization.<br>• Ensure timely follow-up on unresolved inquiries and provide updates as needed.
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Chilton, Wisconsin. This role is ideal for individuals with strong interpersonal skills, computer proficiency, and a background in customer service or administrative support. Working in the non-profit sector, this position offers an opportunity to make a meaningful impact while delivering excellent service.</p><p><br></p><p>Responsibilities:</p><p>• Process applications efficiently and accurately, ensuring all required information is complete.</p><p>• Provide exceptional service by responding to inbound calls and addressing customer inquiries in a timely manner.</p><p>• Handle outbound calls to follow up on application statuses or gather additional information when necessary.</p><p>• Manage order entry tasks, updating records and maintaining data integrity.</p><p>• Utilize computer systems to track, update, and process customer information.</p><p>• Support administrative tasks related to application processing and customer communication.</p><p>• Collaborate with team members to resolve issues and improve service delivery.</p><p>• Maintain a detail-oriented approach and uphold the organization’s values during all client interactions.</p><p>• Ensure compliance with company policies and procedures while handling sensitive information.</p><p>• Identify opportunities for process improvements and contribute suggestions to enhance workflow.</p>
We are looking for a dedicated Customer Service Representative to join our team in Plano, Texas. In this Contract to permanent position, you will play a vital role in building strong customer relationships, ensuring seamless service delivery, and addressing client needs effectively. This is an excellent opportunity to contribute to a collaborative and customer-focused environment.<br><br>Responsibilities:<br>• Build and maintain strong relationships with assigned customers by understanding their unique needs and preferences.<br>• Manage order processing, track shipments, and provide prompt updates to clients.<br>• Address customer concerns by offering personalized solutions and escalating complex issues as needed.<br>• Keep detailed and accurate records of customer interactions, transactions, and feedback.<br>• Provide product-related information, including nutritional details and compliance with food service regulations, to assist customers.<br>• Collaborate with sales, logistics, and operations teams to ensure smooth order fulfillment and high levels of customer satisfaction.<br>• Monitor customer accounts proactively to identify potential challenges and provide timely support.
We are looking for a motivated and experienced Customer Service Lead to manage and guide a team of customer service representatives in a dynamic call center setting. This position is based in Grand Rapids, Michigan, and offers the opportunity to work in the machinery manufacturing industry. As a Contract to permanent role, it is ideal for individuals seeking a long-term career path with growth potential. In this role, you will oversee daily operations, drive performance excellence, and ensure customer inquiries are handled swiftly and with attention to detail.<br><br>Responsibilities:<br>• Lead and inspire a team of customer service representatives, fostering a positive and productive work environment.<br>• Oversee multiple customer service queues to ensure efficient and prompt handling of inquiries.<br>• Conduct regular team meetings, coaching sessions, and performance evaluations to support skill development.<br>• Resolve escalated customer issues with attention to detail and timeliness.<br>• Monitor service levels and call queues to ensure adherence to brand standards and service level agreements.<br>• Develop and implement training programs to enhance team skills and familiarity with company policies and products.<br>• Assist in creating and maintaining Standard Operating Procedures (SOPs) for operational consistency.<br>• Manage departmental reporting, warranty claims, and brand website listings.<br>• Collaborate with cross-functional teams to ensure smooth execution of projects and operational tasks.<br>• Support operational processes such as product returns, order audits, and system training for service partners.
<p>We are looking for a reliable and dedicated Customer Service Representative with a strong background in high‑volume call center environments, front‑office support, and issue resolution. Known for delivering exceptional customer experiences, maintaining accuracy under pressure, and supporting streamlined operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Responding to 50–100+ customer inquiries daily via phone, email, and/or live chat</li><li>Troubleshooting service issues, processing requests, and resolving account concerns</li><li>Updating customer profiles and documenting interactions within CRM systems</li><li>Coordinating with internal departments to ensure timely resolutions</li><li>Providing product/service information and recommending solutions</li><li>Managing order changes, returns, and escalations with professionalism</li><li>Supporting administrative tasks such as filing, scanning, and reporting</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a vital role in providing exceptional support to customers by addressing inquiries, resolving issues, and promoting company products and services. The ideal candidate possesses strong communication skills and thrives in a fast-paced call center environment.</p><p><br></p><p><strong>***This shift is Monday - Friday, 2pm - 11pm EST***</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to address specific customer issues efficiently.</p><p>• Provide clear and concise explanations of product options, pricing, and related charges.</p><p>• Navigate through customer service systems and tools to deliver timely and accurate assistance.</p><p>• Follow established procedures to resolve routine problems and seek guidance when necessary.</p><p>• Meet or exceed quality standards and call center performance metrics.</p><p>• Encourage customers to utilize self-service tools, including online platforms and applications.</p><p>• Inform customers about promotions and introduce new or upgraded products effectively.</p><p>• Offer rate quotes and promote prepayment options to customers.</p><p>• Handle additional tasks and responsibilities as assigned to support customer service operations.</p><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. This is an excellent opportunity to contribute to the success of a non-profit organization while showcasing your communication and problem-solving skills.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and provide prompt resolutions to their concerns.<br>• Process customer orders accurately while maintaining attention to detail.<br>• Collaborate with other team members to ensure seamless communication and customer service delivery.<br>• Manage both inbound and outbound calls, addressing customer needs effectively.<br>• Maintain accurate records of customer interactions and transactions.<br>• Provide product and service information to customers in a clear and concise manner.<br>• Resolve complaints and escalate issues when necessary to ensure customer satisfaction.<br>• Prioritize tasks to meet performance metrics and deadlines.<br>• Continuously improve knowledge of company policies and procedures to enhance service quality.<br>• Support the team in achieving customer service goals and objectives.
<p>We are looking for a dedicated Customer Service Representative to join our team in Chester, New Jersey. This Contract to permanent position involves engaging with customers and prospects, addressing inquiries about products and services, and ensuring satisfaction through timely and effective communication. In this role, you will act as a customer advocate, collaborating closely with various internal teams to deliver outstanding service.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and issues promptly, providing solutions that meet their needs.</p><p>• Collaborate with internal departments, including sales, project management, and order processing, to support customer-focused initiatives.</p><p>• Maintain accurate and updated customer records using Salesforce.</p><p>• Act as a customer advocate by managing a designated portfolio of clients and ensuring their satisfaction.</p><p>• Execute service-focused campaigns to enhance customer engagement.</p><p>• Monitor customer health metrics, highlighting potential risks and opportunities for improvement.</p><p>• Support the sales order process, ensuring seamless execution and high end-user satisfaction.</p><p>• Assist marketing and customer service teams with various initiatives, such as trade show participation and promoting new innovations.</p><p>• Communicate updates on company activities, including case studies and product advancements, to clients and prospects.</p>
We are looking for a dedicated Customer Service Representative to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a crucial role in ensuring customer satisfaction by providing efficient support and maintaining strong, detail-oriented relationships. If you are an organized and self-motivated individual with excellent communication skills and the ability to handle multiple tasks, we encourage you to apply.<br><br>Responsibilities:<br>• Provide exceptional customer support by answering inbound and outbound calls in a timely and detail-oriented manner.<br>• Manage order entry and ensure accurate processing of sales and service requests.<br>• Coordinate scheduling for service and installation appointments, maintaining clear communication with builders and customers.<br>• Update and maintain accurate records in relevant systems, ensuring all information is current and accessible.<br>• Utilize Microsoft Excel and other web portals to perform detailed data management and reporting tasks.<br>• Collaborate effectively with team members to achieve shared goals and deliver quality service.<br>• Respond promptly to customer inquiries via email correspondence and resolve issues efficiently.<br>• Take thorough notes during training sessions and actively apply learned procedures.<br>• Maintain a positive and friendly attitude while addressing customer needs and concerns.
